The Credentials have expired when logging into DonorCentral

When attempting to log into DonorCentral, the following message occurs:

Answer:

This message is given by Auth0 and based on this auth0 article this error can be caused by the user having incorrect time set on their device. For example, if your computer is set to Central time but the actual time zone is Eastern. This time mis-match can cause this issue to occur.

Check the time on your device to be sure it is correctly set.