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    The file [file name] is invalid. 53974912 - when uploading Statements to DonorCentral
    • 11 Apr 2023
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    The file [file name] is invalid. 53974912 - when uploading Statements to DonorCentral

    • Updated on 11 Apr 2023
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    Article summary

    When uploading Fund Statements in DonorCentral, the user receives the error: "The file [file name] is invalid. 53974912"

    Answer:
    When receiving this error check the file size of the Fund Statement zip file that is generated. The Maximum file size that is allowed to be upload to DonorCentral at once is 50 mbs. Anything over this file size will not be able to be uploaded to DonorCentral. In order to upload your Fund Statements you will need to process the Fund Statement Export process in FIMS in multiple batches in order to get each zip file size below the 50 mb maximum limit. 
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