The maximum number of FIMS licenses are already in use. The server has rejected the logon attempt - when trying to log into FIMS On-Premise
- 18 Jan 2023
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The maximum number of FIMS licenses are already in use. The server has rejected the logon attempt - when trying to log into FIMS On-Premise
- Updated on 18 Jan 2023
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When logging into FIMS on-premises you may receive the following error:
The maximum number of FIMS licenses are already in use. The server has rejected the logon attempt.
Answer:
To resolve, do the following:
1. Check to make sure that FIMS is not already running on your workstation.
It may already be waiting for a user to log in, or in use on another computer in a peer-to-peer network environment.
2. Check and see how many users are actually logged into FIMS:
How do I see who is logged into FIMS in an on-premise environment?
3. Using the steps above if it is discovered that all of your licenses are in use then that means that someone will need to log off in order for a new user to log into FIMS.
4. If you would like to have more FIMS licenses those can be purchased by contacting your Account Executive
5. If you believe that you should have more FIMS licenses, for example, if only 10 users are able to log in but you believe you have 15 contact support, and we can check how many FIMS licenses that you have on record with us.
1. Check to make sure that FIMS is not already running on your workstation.
It may already be waiting for a user to log in, or in use on another computer in a peer-to-peer network environment.
2. Check and see how many users are actually logged into FIMS:
How do I see who is logged into FIMS in an on-premise environment?
3. Using the steps above if it is discovered that all of your licenses are in use then that means that someone will need to log off in order for a new user to log into FIMS.
4. If you would like to have more FIMS licenses those can be purchased by contacting your Account Executive
5. If you believe that you should have more FIMS licenses, for example, if only 10 users are able to log in but you believe you have 15 contact support, and we can check how many FIMS licenses that you have on record with us.
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