Unable to delete Batch of Fund Statements in DonorCentral
- 24 Jan 2023
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Unable to delete Batch of Fund Statements in DonorCentral
- Updated on 24 Jan 2023
- Contributors
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I have created and uploaded a batch of fund statement to DonorCentral and would like to delete them, however when I click to delete the statements I get a message saying this was successful, and then directly after this an error saying that delete failed.
Steps To Duplicate:
1. Log into DonorCentral
2. Go to Control panel\Fund statements
3. Click options button next to batch
4. Click "remove batch" then click "remove statements"
5. After clicking remove statements, there are two messages, one says batch removed successfully, one says delete batch failed and the batch still appears.
2. Go to Control panel\Fund statements
3. Click options button next to batch
4. Click "remove batch" then click "remove statements"
5. After clicking remove statements, there are two messages, one says batch removed successfully, one says delete batch failed and the batch still appears.
Answer:
This issue was resolved for the customer who reported it. If you have this issue please create a support case.
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