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    Unable to Open Message File PROMSGS when Right Clicking and Running FIMS as Administrator
    • 19 Apr 2024
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    Unable to Open Message File PROMSGS when Right Clicking and Running FIMS as Administrator

    • Updated on 19 Apr 2024
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    Article summary

    Unable to Open Message File PROMSGS when Right Clicking and Running FIMS as Administrator

    When launching FIMS normally or right-clicking and running FIMS as admin on a workstation, the following error occurs, "msgOpen: unable to open message file: PROMSGS".

    Answer:

    This occurs because the PROMSGS file is not able to be found due to permissions on the shared NPO folder from which FIMS runs. Even if the user logged into the computer is a local admin and attempts to right-click and run FIMS as admin, the error can still occur.

    To resolve you can attempt the following solutions. Choose one of the following:

    1. Log into the computer with the local built-in Windows admin account and run FIMS as admin. If you are logged in with the built-in Windows admin account, you will not get this message when running FIMS as admin. The admin account may be disabled, you will need to reach out to your IT staff on logging in with that account.

    Once you are logged in with the built-in admin account, you can run FIMS as admin, install anything needed like ODBC or other functionality that you needed to do when running as admin, then once done, can switch over to your normal Windows account.


    2. If you do not want to enable the built-in local admin account on the local machine, then another step you can do is to map the N drive with an admin account.

    a. Drop the existing N drive mapping

    b. Re-map the N drive with an admin account

    c. Then, right-click the FIMS shortcut and run as admin, and the error will no longer occur. 


    3. Another method is using a bat file:

    a. Open Notepad
    b. Enter in the command further below into Notepad and edit with your information:


    Notes:
    You will replace 'fimsservername' with the name of your FIMS database server where the NPO drive is shared
    Password below is the Windows password for the Windows account that has admin rights
    Domain is the name of your Windows domain
    User name is the Windows user name for a Windows account that has admin rights

    Example:
    net use N: \\fims1\NPO Test123! /user:Mydomain\John.doe /persistent:yes

    Command for workstations:

    @echo off
    net use N: \\fimsservername\NPO password /user:domain\username /persistent:yes
    pause
    cd /d n:\found\fims
    n:\dlc\bin\prowin32.exe -pf n:\found\configfiles\wfound.pf -ini n:\found\configfiles\fims.ini

    • Save with a .bat extension
    • Right click the file and run as admin
    • You will see a command prompt open and it will say command completed successfully press any key to continue
    • You will see FIMS open. Log in as normal
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