Unsubmitted Grant Amount shows as zero dollars in DonorCentral when Grant Amount Contains a Comma
- 07 Feb 2023
- Contributors
- Print
- DarkLight
- PDF
Unsubmitted Grant Amount shows as zero dollars in DonorCentral when Grant Amount Contains a Comma
- Updated on 07 Feb 2023
- Contributors
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
In DonorCentral when a donor creates a grant recommendation and puts in the grant amount as (for example) 5,000 then clicks on save for later, the submitted grant now shows 0 for the amount. If they drop the comma and use 5000 it will show the full amount.
Steps To Duplicate:
1) Log in to DonorCentral
2) (if not a donor) Sign in as advisor
3) Create a Grant
4) Put Grant amount with comma ie 5,000 vs 5000
5) Save for Later
6) Go to Home page and grant amount does not show and when selected it shows as zero dollars
2) (if not a donor) Sign in as advisor
3) Create a Grant
4) Put Grant amount with comma ie 5,000 vs 5000
5) Save for Later
6) Go to Home page and grant amount does not show and when selected it shows as zero dollars
Answer:
This issue was resolved in a fix that was deployed in April 2019.
Was this article helpful?
