We've blocked the connection because the certificate in the connection information has expired when launching FIMS or MyFiles on Azure
  • 11 Dec 2023
  • Contributors
  • Dark
    Light
  • PDF

We've blocked the connection because the certificate in the connection information has expired when launching FIMS or MyFiles on Azure

  • Dark
    Light
  • PDF

Article summary

When launching FIMS or MyFiles on Azure, the following error occurs:

'We've blocked the connection because the certificate in the connection information has expired. Either refresh your Workspace or contact Support for help when launching FIMS on Azure'

Answer:

To resolve this issue, install the new Windows App

Get started with Windows App to connect to devices and apps - Windows App | Microsoft Learn

Full instructions for installing the Windows App are here:

How to access FIMS on NPact Azure


Was this article helpful?