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This error typically means that the machine has lost connection to the FIMS server.
Answer:
This error typically means you are having a network related issue that is disrupting the FIMS connection from your workstation to the server. Several things to look into are: ยท
Tracert [servername] [servername] = the name of your server
- Is your network cable plugged securely into the back of your computer?
- Is your network cable unobstructed?
- Make sure nothing is sitting on / pinching it (e.g.,a desk or chair).
- Is your Network experiencing any problems?
- Have you done anything to the server, switches, routers, or hubs on your network recently?
- Is anyone else in your office experiencing the prowin32.exe errors?
Tracert [servername] [servername] = the name of your server
Please send a screen shot of these results and one of the error to the analyst working your case.
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