Why am I missing Investment Accounts in the FACTS YTD Reconciliation Report?
  • 02 Jun 2023
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Why am I missing Investment Accounts in the FACTS YTD Reconciliation Report?

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Article summary

Accounts that are not showing up could be missing the date opened.

Answer:
When you run the YTD reconciliation report in FACTS, if some of the Investment Account reconciliations are missing from the report, you might want to check to see if the Date Opened value is filled out on the Account record.
  • Go to the Account super tab and look at each missing Investment Account record. 
  • Enter a value in the Date Opened field if missing. 
  • Rerun the report.

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