Why are my Crystal Reports fund statements missing from DonorCentral
- 26 Jan 2023
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Why are my Crystal Reports fund statements missing from DonorCentral
- Updated on 26 Jan 2023
- Contributors
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Some Funds that met the report selection criteria did not have a pdf statement file created when the DonorCentral Crystal Fund Statement Export was run from FIMS. This occurs when the FIMS Fund records do not have a Fund Association record with the DonorCentral field set to yes.
Answer:
Create a Fund Association record for the missing fund(s). If Fund Association records already exists for the Fund, set the DonorCentral field of at least one of them to 'yes'.
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