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    Can the City field for new recommendations from DonorCentral be set up to exclude specific characters?
    • 18 Jan 2023
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    Can the City field for new recommendations from DonorCentral be set up to exclude specific characters?

    • Updated on 18 Jan 2023
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    Article summary

    When donors enter a recommendation and choose to suggest a new charity, if they enter a comma at the end of the City field, this will be retained when creating a profile from the recommendation.

    Answer:

    To resolve:

    1. Go to Control Panel -> Recommendation Form > Charity tab
    2. Scroll to the City field
    3. Click the gear button to Edit

    4.  Go to the Validation tab > Regular Expression Pattern field
    5. Add the following regular expression for preventing comma or space at the end:  .*[^,|\s]$. Click save. 

    • You can also add a custom message that users will receive if they put in an invalid character, for example:
    Click save if adding this change as well. 

    6. When this window closes after clicking save scroll down to the bottom of the form and Click Save Form

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