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    Error File extension type is not allowed when Uploading Documents with an Extension to DonorCentral
    • 23 May 2023
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    Error File extension type is not allowed when Uploading Documents with an Extension to DonorCentral

    • Dark
    • PDF

    Article summary

    When uploading documents with an extension to DonorCentral user receives error "File Extension Type is not allowed"

    Answer:
    When importing PDFs with extensions to DonorCentral, the extension itself has to be lowercase letters.

    For example, .PDF will cause an error, but .pdf will not. 

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