Error Processing Statement No Such Interface Supported when using the eAdvisorFundStatements2007 Macro in MicroSoft Word
  • 05 May 2023
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Error Processing Statement No Such Interface Supported when using the eAdvisorFundStatements2007 Macro in MicroSoft Word

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Article summary

When running the eAdvisorFundStatements2007 Macro in MicroSoft Word the error, "Error processing statement 1. No such interface supported (4218) occurs.

Answer:
This occurs due to the header of the Word template not having the correct path for the PDFs to write to. Compare the path in header section of the template that gets the error message to the path in the header section of a template that works and edit the path in the header section of the template that does not work to match the template that does work.

This will require testing other Word templates to see which ones work and which ones get the error message.

This issue can also occur if Macros are disabled from running in Trust Center settings MS Word.

This issue can additionally occur if there is an Adobe PDF Word plug in which can interfere with our macro. Un-install any PDF Word plugins, and test the issue again.

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