Fields in DonorCentral do not have correct totals when viewing funds as Advisor
- 28 Feb 2023
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Fields in DonorCentral do not have correct totals when viewing funds as Advisor
- Updated on 28 Feb 2023
- Contributors
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When looking at some of the fields in DonorCentral, the totals do not match what they should in FIMS.
Steps To Duplicate:
1. Log into DonorCentral as advisor
2. Click Funds
3. Notice fields with incorrect totals
2. Click Funds
3. Notice fields with incorrect totals
Answer:
This was caused by the GL drilldown feature not being set up correctly. This is typically setup by implementation when a customer first goes live. If you are having this issue, please create a case with customer support and support can engage the correct resources to assist.
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