How to Log into FIMS if No One has a Password for Any User Account in FIMS
- 24 Jan 2023
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How to Log into FIMS if No One has a Password for Any User Account in FIMS
- Updated on 24 Jan 2023
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This would be a rare occurrence that would most likely would never happen but you may find that for whatever reason no one is able to log into your FIMS database perhaps because all users forgot their FIMS passwords.
This could also happen if you are on-premises and have restored an old database that you are reviewing or perhaps employees have left and no one can log in, again a rare occurrence.
Answer:
Please contact support for assistance with this issue. This request must come from an organization administrator at your foundation.
Before creating a support case verify that no one can log in using the NPO account or any other account.
Before creating a support case verify that no one can log in using the NPO account or any other account.
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