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    Microsoft Word Crashes when Running FIMS or DonorCentral Macros during Word Merge or Running eAdvisorFundStatements 2007 Macro
    • 23 May 2023
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    Microsoft Word Crashes when Running FIMS or DonorCentral Macros during Word Merge or Running eAdvisorFundStatements 2007 Macro

    • Updated on 23 May 2023
    • Contributors
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    Article summary

    When selecting a Macro to run in Microsoft Word during a word merge, the error will appear and Word will stop working.

    You may see this error occur:

    Error: "APPCRASH: WINWORD.EXE Fault Module Name: mso.dll" when running a Macro in Word during Word Merge

     

    Answer:
    A common cause of this error is due to the navigation window being open in Microsoft Word when attempting to run the Macro. After Word crashes, re-start the merge in Word, but close the navigation window (pictured below) before running the Macro.


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