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      Name does not Export out in Carbon Copy Data File for Gift Awknowledgements
      • 18 Jan 2023
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      Name does not Export out in Carbon Copy Data File for Gift Awknowledgements

      • Updated on 18 Jan 2023
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      Article summary

      When I export out gift data in the Gift module using the Gift Acknowledgments Export, I see that the name field is blank in the data file for the Carbon Copy, how do I fix that?

      Running the Gift Acknowledgments Export

      Answer:

      This issue occurs if the Joint or Alternate name on the mailing labels section of the profile who is listed in the CC field of the gift is blank.

      CC field of the Gift:

      Profile record for record listed in CC field. The Joint or Alternate name field cannot be blank:


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