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    Spendable Balance in DonorCentral does not match available to spend in FIMS
    • 24 Feb 2023
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    Spendable Balance in DonorCentral does not match available to spend in FIMS

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    Article summary

    After a successful sync to DonorCentral, you may notice that the Spendable balance for a Fund in DonorCentral does not match the Available to Spend amount on the Fund record within FIMS.

    Answer:
    This occurred due to $0 spendable balance amounts being sent to DonorCentral for two of the days where the DonorCentral upload occurred, the issue resolved itself with later data syncs.

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