Data Sent from FIMS is not Uploaded into DonorCentral even though Monitor Shows Success
- 21 Apr 2023
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Data Sent from FIMS is not Uploaded into DonorCentral even though Monitor Shows Success
- Updated on 21 Apr 2023
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In Control Panel\Monitoring, the status shows Processing Complete however new data\users\advisors\data changes are not being uploaded or updated in DonorCentral.
This can include new advisors added, fund changes, gift and grant transactions, new grantees, changing an advisor's access level and that change not being seen in DonorCentral, or any other data that is normally uploaded to DonorCentral.
Answer:
If everything is configured correctly in DonorCentral, this can be indicative of a system wide issue that is not reflected in Control Panel\Monitoring.
Please create a support case for this issue if you have this issue occur.
Please create a support case for this issue if you have this issue occur.
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