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    I'm running a profile report and it's missing the "Send Message" option.
    • 23 Mar 2023
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    I'm running a profile report and it's missing the "Send Message" option.

    • Updated on 23 Mar 2023
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    Article summary

    User is running a report within FIMS and the report doesn’t have the “Send Message” option. How do I get send message available in the report?

    Answer:
    The FIMS user needs to change the following setting to "Yes" in FIMS:
    • Click "Tools" > User Preferences.
    • Click "OK"
    • Under the middle column (Option), scroll down and select "Use_MAPI_Always_Enabled".
    • Under the right column (Value), select "Yes"
    • Click OK.
    Now the Send message button should display on the report in question.
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