This grant is fully paid. - when processing complete cancellation of a grant
- 14 Mar 2023
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This grant is fully paid. - when processing complete cancellation of a grant
- Updated on 14 Mar 2023
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When processing a grant cancellation, the following message may occur:
This grant is fully paid.
If the original check was returned or never sent out, please void the payment first (without creating a debit memo from the void process). Then return to the grant adjustment procedure and select the cancel option. The grant adjustment procedure will create the debit memo to cancel to remove the open item.
If the check was sent and cashed and the grantee has refunded, you with a new check then use the grant refund process.
Steps To Duplicate:
- Open Grants module
- Go to the Application History Supertab
- Locate the grant to be cancelled and double click to select.
- Click on the Adjustments tab
- Choose Grant Adjustments
- Click Run Process
- Confirm that the grant number is correct
- Enter an Apply Date-This will be the date that the cancellation shows in the Grants module as well as the General Ledger
- Enter a Status and Reason for Adjustment is desired
- Choose Cancellation on the right side of the window
- Check Complete Cancellation (unless it is a partial payment that was returned)
- Click Process Adjustment
- The message occurs
Answer:
If the payment has not yet been voided, void the check.
If the check has been voided and the issue still occurs, contact support and reference this article. This issue can sometimes be caused by FIMS having froze and closed during the original cancellation process.
If the check has been voided and the issue still occurs, contact support and reference this article. This issue can sometimes be caused by FIMS having froze and closed during the original cancellation process.
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