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    Gift Acknowledgements to Profile Folders Merged Document has no Head info when using Create Individual Documents in Word Progress for Gift Acknowledgements
    • 07 Jul 2023
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    Gift Acknowledgements to Profile Folders Merged Document has no Head info when using Create Individual Documents in Word Progress for Gift Acknowledgements

    • Updated on 07 Jul 2023
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    Article summary

    When using Create Individual Documents in Word Progress for Gift Acknowledgements the following error occurs:

    "Gift Acknowledgements to Profile Folders Merged Document has no Head info "

    This same error can occur for grant letters as well:

    Steps To Duplicate:
    1. Follow the process for gift letters or grant letters and attempt to save to profile folders or fund folders
    2. See error occur.
    Answer:
    Make sure that the coding was added as a merge field.

    You can check and see if it was added as a merge field by pressing Alt F9 and you should see the words Merge field appear, if you do not then re-add the fields:

    If you hit Alt F9 and see this, it is not a merge field:

    This what the coding should look like when you hit Alt F9: 

    If you just copy and paste the head coding, it does not really add the actual merge fields for that coding.
    If you hit ALT F9 and do not see the Merge field coding in front of each field that means it is not really a merge field.


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